Shopping Guide

Frequent questions

At PsicodeliaTropical.com, you can only order online if you have a debit card, credit card or a PayPal or Bank Transfer account for international orders or above € 100.

Changes or Cancellations

Once the order has been placed, we have no possibility to cancel or make changes, however you can return any unwanted item, once you have received your order.

Returns

In case of breakage, deterioration, damage or faults that are detected in the material sent must be reflected in the delivery note of the transport and communicate within a maximum period of 24 hours from the delivery.Our customer service department has a after-sales service to solve any problem with our articles or shipments, through which we try to offer a fast and effective attention to our customers.If for any reason you are not satisfied with your order, you have a period of 14 calendar days, from the date of delivery of the order, to return it.Just send us the product in perfect condition and in its original packaging, including everything that was shipped, with freight prepaid.To make a change or return, you must send an email to psicodeliatropicalclothing@gmail.com.Psicodeliatropical.com will reimburse you the price of the product and the regular shipping costs corresponding to the cheapest shipping option we offer, no later than 14 days after the day we receive the above communication. Psicodeliatropical.com will use the same means of payment that you would have used for the initial transaction, unless otherwise expressly agreed upon. In any case, you will not bear any fee that may be derived from such refund. We may retain the refund until we have received the items returned by you or until you provide proof of having returned the items, depending on what happens first.Please note that you must return the items in their original condition. You must bear the direct costs of returning these items; And will be responsible for reducing the value of returned goods due to manipulation of items (except where such manipulation is necessary to ascertain the nature, characteristics and operation of the items).The right of return does not apply to the delivery of:The supply of sealed goods that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.The supply of goods that, after delivery and having regard to their nature, have been mixed in an inseparable way with other goods.

Discount Codes

PsicodeliaTropical.Com discount codes have an expiration date; Check the expiration date of the code. They do not apply to certain brands, discounted items and hardware unless otherwise specified. We can not apply a discount after an order has been placed.Only one promotional code can be used per order and we can not apply multiple promotional codes. We recommend that you use the code that offers you the best discount.

Shipping

The shipment will be made by SEUR, insured and within 24 hours.There will be no shipments or deliveries on Saturdays or holidays:Items whose payment is confirmed before 16 h. Will be shipped the same day and delivered the following working day.Items whose payment is confirmed after 16 h. Will be shipped the next business day.Items sent on Fridays and Vespers will be delivered on Mondays or next business day respectively.Shipments to the Canary Islands, Balearic Islands, Ceuta and Melilla will be sent by Post Office. The delivery time is 3 – 4 days. They cost €. Orders over € 200 have FREE shipping.Shipments to Germany, Austria, Belgium, Denmark, France, Ireland, Italy, Luxembourg, the Netherlands or the United Kingdom will be shipped by DPD International. The delivery time is 4-5 days. They cost €. Orders over € 200 have FREE shipping.

Prices

All prices shown on this website include 21% VAT.In relation to the Value Added Tax, as a general rule, the tax rate of 21% will be applied for the territory of the European Union, where this tax is applicable.Due to their special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered to be non-Community territories. Therefore, purchases made by residents of these territories are exempt from the payment of 21% VAT.The costs of customs clearance and import taxes are not included in the price of the item or of the shipment, and must be paid at destination by the recipient of the merchandise.

Modification of Conditions of Sale
We reserve the right to make changes to our website, our policies and our terms and conditions, including these Terms of Sale, at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time you place your order, unless, by law or at the request of public authorities, a change must be made to those terms and conditions, Policies or these Conditions of Sale (in which case, such changes may apply to any orders you may have previously made). Should any of these conditions be declared invalid, void or for any ineffective cause, said condition shall be deemed excluded without such declaration may affect the validity or enforceability of the other conditions.

VAT policy
Prices on the web include all relevant VAT charges. This means that your price will not change, even if your local VAT rate is different than the rate in Spain.Our prices will be the same regardless of where you live, with a single price for each product, including all relevant VAT charges.If you are a registered merchant, we can provide a receipt showing the VAT paid for items purchased at PsicodeliaTropical.Com Any VAT receipt will be made to the account holder of PsicodeliaTropical.Com and will be sent to the address indicated on the account .

Data protection law
In compliance with the provisions of Organic Law 15/1999, of December 13, on Personal Data Protection, Psicodeliatropical.com informs its clients that any personal information they provide will be included in an automated data file of characterPersonnel, created and maintained under its responsibility.The purpose of this file is to facilitate the processing of orders and send commercial offers in the future about products and services that may be of interest to our customers.Psicodeliatropical.com guarantees the security and confidentiality of the data provided.In this way, it undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and take all necessary measures to prevent their alteration, loss, treatment or unauthorized use. Therefore, all information about our customers will not be used for commercial purposes other than those mentioned above nor will it be ceded to third parties.The customers of Psicodeliatropical.com may at any time exercise their rights of access, rectification, cancellation and opposition, communicating it to our email address psicodeliatropicalclothing@gmail.com.